KickCustoms Privacy Policy

Last updated: October 1, 2025

This Privacy Policy explains how KickCustoms (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit kickcustoms.com, place an order, contact us, or otherwise interact with our services. In this Privacy Policy, “you” and “your” refer to any website visitor, customer, or other individual whose personal information we collect in connection with our business.

1. Personal Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

When you place an order, contact us, or otherwise interact with us, you may provide information such as:

Your name
Billing address
Shipping address
Email address
Phone number
Payment-related details, such as payment confirmation and billing information
Order details, including size selection, product preferences, and custom design instructions
Any information you include in emails or other messages sent to us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and your interactions with the site, including:

IP address
Browser type
Device type
Operating system
Referring website or source
Pages viewed and browsing activity
Time spent on pages
Cookie and similar tracking information

Information We Receive From Third Parties

We may receive information from third parties that help us operate our business, including payment processors, website hosting or e-commerce platform providers, shipping and logistics providers, fraud prevention and security providers, and analytics services such as Google Analytics.

We do not currently offer customer account registration or membership features. We also do not allow customers to upload images, files, or attachments through our website.

2. How We Use Your Personal Information

We may use your personal information to:

Process and fulfill your orders
Communicate with you about your order, shipping, returns, or customer support matters
Respond to inquiries and special custom requests
Provide, maintain, and improve our website, products, and services
Understand how visitors use our website through analytics tools such as Google Analytics
Detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity
Comply with applicable legal, tax, accounting, and regulatory obligations

We do not currently use your personal information for email marketing campaigns or SMS marketing campaigns.

3. How We Share Your Personal Information

We may share your personal information only as reasonably necessary for business operations, including with:

Payment processors, to process payments securely
Shipping carriers and logistics providers, to fulfill and deliver your order
Website hosting, technical support, and e-commerce platform providers
Analytics providers, including Google Analytics, to help us understand website traffic and usage
Fraud prevention, security, and compliance service providers

We may also disclose your personal information where required by law, where necessary to respond to lawful requests, or where we believe disclosure is reasonably necessary to protect our rights, our customers, or others.

If our business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

4. Cookies and Google Analytics

We use cookies and similar technologies to operate our website, remember preferences, support website functionality, and better understand how visitors use our services.

We currently use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics may collect information such as your IP address, browser information, device information, and site activity. You can learn more about how Google handles data by visiting Google’s Privacy Policy. You can also learn about the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

You can usually control cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

5. Data Retention

We retain personal information for as long as necessary to provide our products and services, complete transactions, fulfill orders, maintain business and financial records, resolve disputes, enforce our agreements, and comply with legal obligations.

When we no longer need your personal information for these purposes, we will delete, anonymize, or securely retain it only as required by applicable law.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information. Payment information is processed through secure payment providers, and KickCustoms does not store full credit card details on its own servers.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, subject to applicable exceptions
Request a copy of your personal information where applicable
Object to or request restriction of certain processing
Withdraw consent where processing is based on consent

If you would like to exercise any applicable privacy rights, please contact us at support@kickcustoms.com. We may need to verify your identity before responding to your request.

8. International Data Transfers

Your personal information may be processed in countries other than the country in which you live, including by our service providers. Where this occurs, we will take reasonable steps to ensure that your information is handled in a manner consistent with this Privacy Policy and applicable law.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we encourage you to review their privacy policies before providing personal information to them.

10. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information directly from children. If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or other operational reasons. When we do, we will post the updated version on this page and update the “Last updated” date at the top of this policy.

12. Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us at support@kickcustoms.com.