This Privacy Policy explains how www.kickcustoms.com (referred to as the “Site” or “we”) collects, uses, and shares your personal information when you visit or make a purchase on our Site.

Contact Information

If you have any questions, need further details about our privacy practices, or wish to file a complaint, please reach out to us by email at [email protected].

kickcustoms is an independent entity and is not associated with any of the established brands referenced on our Site.

Information We Collect

When you browse our Site, we gather various details about your device, your interactions with our pages, and information required to complete your transactions. Additional data may be collected if you reach out to our support team. In this policy, any data that can uniquely identify you is regarded as “Personal Information.”

Device Data

• Examples: Browser version, IP address, time zone, cookie details, pages or products viewed, search queries, and your interactions on the Site.
• Purpose: To properly render the Site for you and perform analytics that help us improve the user experience.
• How We Get It: This information is automatically collected via cookies, log files, web beacons, tags, or pixels.
• Sharing: This data may be passed to our processing partner for analytical purposes.

Order Details

• Examples: Your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
• Purpose: To fulfill your orders, process payments, handle shipping, issue invoices and order confirmations, communicate with you, screen orders for potential risks or fraud, and—if permitted—send you promotional information about our products or services.
• How We Get It: You provide this information directly when you place an order.
• Sharing: We also share this with our order processor for the completion of your purchases.

Information from Minors

Our Site is not intended for anyone under the age of 18. We do not deliberately collect data from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at [email protected] to have this information deleted.

How We Share Your Information

We share your Personal Information with trusted service providers who help us operate the Site and deliver our services. For example:

• We rely on a third-party service to manage our online store.
• We may also disclose your information if required by law, such as in response to a subpoena, search warrant, or other lawful request.

Targeted Advertising and Analytics

Your Personal Information is used to tailor marketing communications and advertisements that might interest you. For instance:

• We employ Google Analytics to understand how visitors use our Site. More details about Google’s use of your data can be found here.
• If you prefer to opt out of Google Analytics, please use this tool.

How We Use Your Personal Information

Your Personal Information is essential for us to offer and improve our services. We use it to:

• Present and sell products,
• Process payments and manage order fulfillment,
• Ship orders and provide tracking information,
• Keep you updated on new products, services, and special offers.

[For Stores in Europe / Customers from the European Economic Area (EEA)]

Legal Basis for Processing (Under GDPR)

If you reside in the EEA, we process your data under the following lawful grounds:

• With your consent,
• To fulfill a contract between you and kickcustoms,
• To comply with legal obligations,
• To protect your vital interests,
• For tasks carried out in the public interest,
• For our legitimate interests, provided these do not override your rights and freedoms.

Data Retention

We retain your Personal Information for as long as necessary for our records and to fulfill the purposes outlined in this Privacy Policy—unless you request its deletion. For further details about your right to erasure, please refer to the “Your Rights” section below.

Automated Decision-Making

If you are an EEA resident, you have the right to object to decisions based solely on automated processing (including profiling) if these have legal or significant effects on you. Our partner uses limited automated processes to help prevent fraud. Examples include temporary blacklisting of IP addresses after multiple failed transaction attempts or flagging certain credit cards—each maintained only for a limited period.

Your Rights

Under GDPR
Residents of the EEA have the right to:

• Access the Personal Information we hold about you,
• Request that this data be transferred to another provider,
• Ask for corrections or updates,
• Request the deletion of your Personal Information.

Please contact us at [email protected] to exercise these rights or for further instructions on access, correction, or portability requests.

Note: Your data is initially processed in Ireland and may be transferred outside Europe (including to Canada and the United States). For more details on these transfers and their compliance with GDPR, please contact us at [email protected].

Under CCPA (For California Residents)
If you reside in California, you are entitled to:

• Access your Personal Information,
• Have that information corrected or updated,
• Request the deletion of your Personal Information.

If you wish to designate an agent to manage these requests on your behalf, please contact us at the email provided above.

Currency Conversion and IP Address Processing

By using our Site, you agree to allow third parties to process your IP address to determine your location for currency conversion. A session cookie (which expires when you close your browser) is set to remember your local currency, ensuring prices on the Site consistently reflect your region’s currency.

Cookies

Cookies are small data files stored on your computer or device when you visit our Site. They help enhance your browsing experience by retaining your preferences (such as login details and regional settings) so you don’t have to re-enter them on subsequent visits. They also allow us to gather information on how our Site is used.

We use various types of cookies, including:

• Essential Cookies: Necessary for the proper functioning of the Site (e.g., managing customer sessions, checkout processes, and security settings).
• Analytics Cookies: To track and analyze visitor interactions and improve our Site’s performance.
• Advertising Cookies: To deliver advertisements and marketing communications that may be relevant to you.

Below is a brief overview of the types of cookies used on our Site:

Note: The duration of cookies varies. Some are “session” cookies, which vanish when you end your browsing session, while “persistent” cookies remain until they expire or are manually deleted.

You can control cookie settings via your browser, though disabling cookies may affect your experience on our Site and limit functionality. For more details on managing cookies, please visit All About Cookies.

Blocking cookies may not stop us from sharing information with third parties (such as advertising partners). To opt out of such sharing, please follow the guidelines provided in the Behavioral Advertising section above.

Do Not Track

Because there is no universal standard for responding to “Do Not Track” signals, our data collection and usage practices remain unchanged if such a signal is detected from your browser.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page occasionally for any updates.

Complaints

If you are dissatisfied with our privacy practices or have any concerns about how your information is handled, please contact us at [email protected]. If you are not satisfied with our response, you have the right to file a complaint with your local data protection authority. For additional guidance, you can find your supervisory authority’s contact details here.